What’s your situation?

I need care & support

Steps

I look after someone else

Steps

We provide online advice and guidance, phone support, signposting to local services, and specialist equipment knowledge.

I am a carer…

I’m worried about someone close to me

Steps

Someone I know has just been diagnosed

Steps

I’m new to caring

Steps

I’m worried about money

Steps

I need help with their care

Steps

I’m struggling to cope

Steps

What’s their diagnosis?

Dementia

Steps

Arthritis

Steps

Coronary heart disease

Steps

Diabetes

Steps

Depression

Steps

Other

Steps

I need care & support…

I want to be independent at home

Steps

I want to get out & about

Steps

My needs have changed

Steps

I’m newly diagnosed

Steps

How I feel

Steps

Arranging care

Steps

Financial & legal

Steps

Something else / I need support now

Steps

What’s your situation?

I’m unsteady on my feet

Steps

I can’t walk very far

Steps

I want to get to town

Steps

I want to go shopping

Steps

I want to go on holiday in the UK

Steps

I want to go on holiday abroad

Steps

What’s your situation?

What benefits can I claim?

Steps

I can’t walk very far

Steps

I want to get to town

Steps

I want to go shopping

Steps

I want to go on holiday in the UK

Steps

I want to go on holiday abroad

Steps

What’s your diagnosis?

Arthritis

Steps

Diabetes

Steps

Heart disease

Steps

Dementia

Steps

Depression

Steps

Other

Steps

Which area is currently causing you difficulty?

Bed

Steps

Bath

Steps

Shower

Steps

Toilet

Steps

Stairs

Steps

Seating

Steps

Eating & drinking

Steps

Getting dressed

Steps

Preparing meals

Steps

Gardening

Steps

Cleaning & DIY

Steps

I don’t feel safe at home

Steps

I am a carer…

I’m worried about someone close to me

Steps

Someone I know has just been diagnosed

Steps

I’m new to caring

Steps

I’m worried about money

Steps

I need help with their care

Steps

I’m struggling to cope

Steps

What’s their diagnosis?

Dementia

Steps

Arthritis

Steps

Coronary heart disease

Steps

Diabetes

Steps

Depression

Steps

Other

Steps

I need care & support…

I’m having practical difficulties at home

Steps

I’ve just been diagnosed with a long-term illness

Steps

I’m going into hospital

Steps

I’m coming out of hospital

Steps

I’ve been told I need to arrange my own care

Steps

I’m struggling with money

Steps

I have a diagnosis of…

Dementia

Steps

Arthritis

Steps

Coronary heart disease

Steps

Diabetes

Steps

Depression

Steps

Other

Steps

Can’t find what you’re looking for?

Search our information…
…or talk to someone

Call our helpline on 0300 222 5709. Lines are open from 8am – 8pm.

If you need someone to talk to now and our lines are closed, call the Samaritans on 116 123 (UK) or 116 123 (Republic of Ireland).

They are open 24 hours a day, 365 days a week and will respond immediately. Alternatively, you can e-mail the Samaritans at jo@samaritans.org.

The Samaritans are there for anybody who needs someone to talk to. You don’t have to be thinking about suicide to get in touch.

HERE is a new support service from Guideposts, a national UK Charity.

For over 40 years, we’ve been working in local communities to deliver a range of support – from day centres and befriending services to emergency support for carers.

We have a proud history of providing specialist information and guidance. Our Dementia Web team provided advice to people with dementia and their carers. More recently, our Independent Living Centre team helped thousands of people stay independent in their own home with the right equipment. Now, with HERE, we’re bringing our information services together, so that no matter how complex your situation is, we can offer you support.

 

» Read our story

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